AptaBook vs Smith.ai AI Receptionist: pricing & features compared

AptaBook (AI receptionist (chat, voice, email)) vs Smith.ai AI Receptionist (AI receptionist (human options available)): AptaBook is from $49/mo and Smith.ai AI Receptionist is from $0/mo. Both mention plumbers, HVAC companies, electricians, law firms on their websites. Compared on published pricing and keyword-matched features.

By Dor Cohen · Last updated · prices checked on vendor pricing pages

Compare alternatives to Smith.ai AI Receptionist Compare alternatives to AptaBook

Which should you pick?

Choose AptaBook if

  • HIPAA matters to you (mentioned on its site)
  • you use Google Calendar, HubSpot (only it mentions these)
  • you run dentists, salons (only its site targets these)

Choose Smith.ai AI Receptionist if

  • you want the lower entry price ($0/mo vs $49/mo, a free plan with limited usage)
  • you need Spanish/bilingual calls (mentioned on its site)
  • you use Calendly, Clio, Zapier (only it mentions these)

Based only on published prices and keyword mentions on each vendor site (unverified); not a quality judgement.

How much do AptaBook and Smith.ai AI Receptionist cost at 100, 300 and 600 calls?

AptaBook: $99 at 100, $99 at 300, $149 at 600 calls a month. Smith.ai AI Receptionist: $212.5 at 100, $500 at 300, $1010 at 600 calls a month. Estimates use list prices only, 3 minutes per call; see methodology.

Estimated monthly cost of AptaBook and Smith.ai AI Receptionist at 100, 300, 600 calls100 calls$99$212.5300 calls$99$500600 calls$149$1010
AptaBook Smith.ai AI Receptionist · same numbers in the table below
Estimated monthly cost at 3 minutes per call (cheapest usable published plan)
Calls / monthAptaBookSmith.ai AI Receptionist
100 calls$99/mo (Starter)$212.5/mo (Pro)
300 calls$99/mo (Starter)$500/mo (Pro 300 calls)
600 calls$149/mo (Professional)$1010/mo (Enterprise 500 calls)

How do AptaBook and Smith.ai AI Receptionist compare side by side?

AptaBook is from $49/mo and Smith.ai AI Receptionist is from $0/mo; the rest of the table compares trials and keyword-matched features.

AptaBook vs Smith.ai AI Receptionist
 AptaBookSmith.ai AI Receptionist
CategoryAI receptionist (chat, voice, email)AI receptionist (human options available)
Entry pricefrom $49/mofrom $0/mo
Priced plans published36
Est. at 150 calls × 3 min$99/mo on Starter$270/mo on Pro 150 calls
Free trial15-day free trial, no credit cardFree plan (25 calls/mo)
Calendar booking (keyword-matched)Mentioned on siteMentioned on site
Human handoff (keyword-matched)Mentioned on siteMentioned on site
Integrations (keyword-matched)Google CalendarHubSpotCalendlyClioZapier
Trades (keyword-matched)PlumbersHVAC CompaniesElectriciansDentistsSalonsLaw FirmsPlumbersHVAC CompaniesElectriciansLaw Firms
HIPAA mentioned (keyword-matched)YesNot found
Test-call scoreNot tested yetNot tested yet
Data checked2026-10-282026-10-21
Vendor siteCompare alternatives to AptaBookCompare alternatives to Smith.ai AI Receptionist

How much does AptaBook cost?

AptaBook costs $49 to $149 per month on published plans (checked 2026-10-28).

AptaBook pricing plans
PlanPriceIncludedOverageNotes
Solo$49/month50 conversationsnot publishedNo overage charges: upgrade at the limit; phone, chat and email included; 15-day free trial, no credit card (aptabook.com/pricing, checked 2026-10-28)
Starter$99/month400 conversationsnot publishedNo overage charges: upgrade at the limit
Professional$149/month1500 conversationsnot publishedNo overage charges: upgrade at the limit
Enterprise—/monthnot publishednot publishedCustom

Source: aptabook.com/pricing, checked 2026-10-28.

How much does Smith.ai AI Receptionist cost?

Smith.ai AI Receptionist costs $0 to $800 per month on published plans (checked 2026-10-21).

Smith.ai AI Receptionist pricing plans
PlanPriceIncludedOverageNotes
Free$0/month25 calls$3 each extra
Pro$150/month75 calls$2.5 each extra$2.00/call included rate
Pro 150 calls$270/month150 calls$2.3 each extra150 calls at $1.80/call (Pro volume option; total computed from the listed per-call rate)
Pro 300 calls$500/month300 calls$2.17 each extra300 calls at $1.67/call, $2.17 per extra call (Pro volume option; $500/mo listed on smith.ai/pricing/ai-receptionist, checked 2026-10-22)
Enterprise$500/month300 calls$2.17 each extra$1.67/call; full-service setup
Enterprise 500 calls$800/month500 calls$2.1 each extra500 calls at $1.60/call (total computed from the listed per-call rate)

Source: smith.ai/pricing/ai-receptionist, checked 2026-10-21.

Feature fields marked “keyword-matched” are mentions found on the vendor's website and haven't been independently verified yet. Prices are hand-copied from vendor pricing pages. How we make money.

Best for your trade: Plumbers · HVAC Companies · Electricians · Law Firms · Real Estate Agents

Your call volume is different? Estimate both at your volume or get matched.

What do people ask most?

These are the questions we get most, answered from published vendor data.

Is AptaBook or Smith.ai AI Receptionist cheaper?

Smith.ai AI Receptionist has the lower entry price ($0/mo vs $49/mo). Entry price is the lowest published plan; included usage and overage differ, so check the cost estimate at your call volume.

Which costs less at 150 calls a month?

From published list prices with 150 calls of 3 minutes: AptaBook about $99/mo (Starter), Smith.ai AI Receptionist about $270/mo (Pro 150 calls). Plans without published usage limits are shown at plan price.

Do AptaBook and Smith.ai AI Receptionist offer free trials?

AptaBook: 15-day free trial, no credit card. Smith.ai AI Receptionist: Free plan (25 calls/mo).

What else should you compare?

These comparisons share at least one of the two tools.